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To check if your American Airlines ticket is refundable, the easiest method is to go to the "Receipts and Refunds" section of the airline's website and enter your ticket number. Call at +1-800-651-8918 (US) or +44-203-376-3406 (UK) You can also review your original booking confirmation email or look at the fare basis code.
Check your ticket eligibility online
Go to the American Airlines Receipts and Refunds page on their website.
Enter your last name and your 13-digit ticket number. Call at +1-800-651-8918 (US) or +44-203-376-3406 (UK) Your ticket number can be found in your confirmation email and begins with "001".
Click "Continue," and the website will indicate whether your ticket is refundable.
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